WE’VE JOINED THE WP BUFFS FAMILY
New monthly care plan clients can sign up at WPBuffs.com
White-label options available
MaintainYour website will be fully managed for you all day, every day.
- Weekly reports
- Weekly plugin, theme & core file updates
- Emergency support
- 24/7 uptime monitoring
- Cloud backups (1x daily)
- Google Analytics integration
White-label options available
ProtectYour website will be kept updated and highly secure with a fully tailored security setup.
- Includes all services from Maintain Plan
- +
- Unlimited 24/7 website edits
- Security optimization
- Cloud Backups (2x daily)
- iThemes Security Pro premium plugin
White-label options available
PerformPriority support for websites with eCommerce, membership, LearnDash/Course websites, multilingual, staging, or advanced functionality.
- Includes all services from Protect Plan +
- Priority support
- Speed optimization
- Premium Speed Plugins
- Cloud backups (4x daily)
- Mobile & tablet optimization
- Complete malware removal
Don’t require monthly support? Order a once off job here.
How long until my site is fixed?
That depends on the job. Small changes are generally done within 4- 8 hours. Larger jobs can take a day. We aim to always provide same day turnaround.
What is your refund policy?
Not happy with us, then get a refund. Obviously we don’t want to work for free so we always do our best to make sure everything is done properly ,100% of the time. However, if it is legitimate and we have done something wrong we will refund you.
What is the billing process?
Your credit card will automatically be billed each month, for the amount of your plan(s), on the day that you signed up.
Can I change my plan after sign up?
Of course! You can upgrade, downgrade, change and cancel your plan in any way you’d like. You’re not tied to a contract with us. You can change any aspect of your plan by simply letting us know.
What if I want to cancel?
We don’t want you to leave but you can at any time. Just let us know and we will stop the service at the end of the current month.
What happens when I sign up?
Once you sign up your will be redirected to our secure form to get your WordPress logins and cPanel logins. These will be used to make the changes on your site. To see how it will work please check out our video here: wpezi.com/demo/.
Where is the team located?
Our head office is in Adelaide, South Australia. However we are a global team with developers in US, Australia, Philippines and India so we service all hours of the day.
WE’VE BEEN FEATURED HERE
