You have questions… We have the answers.
Here are our Frequently Asked Questions:
Here are our Frequently Asked Questions:
That depends on the job. Small changes are generally done within 4- 8 hours. Larger jobs can take a day. We aim to provide same day turnaround.
Small changes are “30 minutes or less” in time and are generally simple in nature. These would include things like installing a plugin, making changes to your header or sidebar or setting up redirects. It can also include adding text, changing an image, adding a page etc.
Most people can submit a job per day. So if you submitted a job per day you would get around 30 jobs completed per month for 1 low monthly fee.
We do not build websites from scratch. There are plenty of people that do that. We are a support and maintenance company that works with existing websites to make changes, fixes and updates.
Once you sign up and your first months payment is processed. We will ask your for your WordPress Logins ( An Admin Account) and also your cPanel logins. Then we will securely save that in our CRM which makes up your client file. From there you can email us your jobs, submit it via our Facebook page, or from our live chat on the website. We will then get the job done. You will receive updates at each step of the way!
Of course! You can upgrade, downgrade, change and cancel your plan in any way you’d like. You’re not tied to a contract with us. You can change any aspect of your plan by simply letting us know.
WordPress website updates and changes to images, content and content placement;
Structural changes like main menus, navigation and forms;
WordPress core updates and plugin updates;
Page formatting issues and/ or template issues;
Emergency Care support if you break something;
Setting up new features on your site;
Plugin Research to help you achieve your desired result;
Screen Size and Responsive issues;
WordPress website backups and migrations;
SEO on-page set up, suggestions and ongoing support;
WordPress Optimisations so your site runs super fast;
WordPress Fixes like broken pages, redirections, new pages, typos and everything in between;
WordPress compatibility issues and solutions;
WordPress Security to prevent hacks;
Improperly embedded code;
Browser compatibility issues;
I had been using another WP support site for my small WordPress changes (new images, uploading products, adding blogs and general plugin and WP maintenance and fixes) for a few years. Recently they began to drop the ball with their service and time to complete jobs. So I began looking for a new solution. I came across WP EZI and am so happy I did. I have been using them for several months now and couldn’t be happier. Fast and efficient service and detailed notes on all jobs. I also love how I can just email through my changes.
Mahlia Hair Extensions
Working with WP EZI has taken my WordPress site to the next level in terms of quality, design, and accessibility. They have helped me with many plugins to make my sales process easier and simpler. They have helped speed up my load times for the site and also improved my SEO rankings. I love simply emailing them for changes and they get done almost immediately. One thing that they did which really impressed me was set up custom rules for purchase amounts and it now works perfectly. Thanks guys 🙂Wooden Bow Tie Boys
I can’t think of anything worse then logging in and updating my website. From uploading and setting up my images, text, blog posts and everything else. I simply didn’t want to do it. When I heard of WP EZI, I wasn’t sure how it would go. I can safely say it has been a great decision. Now i simply email them my desired changes and they get it done in a timely manner. I also like having them similar to an insurance policy. I know my site is in safe hands and wont stuff up again helping me make more money and save time.Hide The Receipt
We constantly are updating products, content and pages on our site and although we can do it ourselves if we want, it id good to have a team like WP EZI there. We just email them through the jobs and fixes, the work gets done. We save time, money and mucking around on the website. Super useful and much appreciated service. Highly recommended. Thanks Team 🙂Adult Escape