WordPress was born as a platform for budding bloggers, today it powers small to medium business websites as well. In recent years gaining in popularity due to its easy customisation and excellent user experience features. WordPress is a Content Management System used by over a…
Demo of our system and how it works:
HOW IT WORKS
If there is anything urgent, we are available 24 / 7 via live chat.
*We are here to solve your issues. If you have a WordPress issue, let us solve it today.
The Highest Rated WordPress Help, Support & Maintenance Company
Common jobs we’ll quickly fix for you:
WordPress website updates and changes to images, content and content placement;
Structural changes like main menus, navigation and forms;
WordPress core updates and plugin updates;
Page formatting issues and/ or template issues;
Emergency Care support if you break something;
Setting up new features on your site;
Plugin Research to help you achieve your desired result;
Screen Size and Responsive issues;
WordPress website backups and migrations;
SEO on-page set up, suggestions and ongoing support;
WordPress Optimisations so your site runs super fast;
WordPress Fixes like broken pages, redirections, new pages, typos and everything in between;
WordPress compatibility issues and solutions;
WordPress Security to prevent hacks;
Improperly embedded code;
Browser compatibility issues;
Technology we support and use:
Choose a plan that suits you
Basic Monthly Plan
3 x 60 minute changes /fixes per month
24 – 48 turnaround time on jobs
Plugin updates and management
WordPress core updates and management
Regular backups of your database and files
Site speed Improvement
Site security Improvement
Gold Monthly Plan
Submit unlimited small 60 – 80 min jobs for 1 site
Same day turn around on 1 fix per day
Detailed notes for every job
24 hour live chat & email support
Security protection upgrades
Proactive WordPress and plugin upgrades
Theme upgrades if required
Secure offsite backup
SEO & Site Speed Improvement
Site improvement Suggestions
Jobs checked by our Quality Assurance team
Professional Monthly Plan
Everything in the Gold plan plus:
SUBMIT 3 FIXES PER 24 HOURS
Quicker Turnaround Times on all fixes
Premium Plugin integrations curated by our team of experts
Free SSL Certificate
Same business day turnaround
Priority support and fixes
Managed Service – we take care of everything
*Submit unlimited tasks, tasks will be worked on for up to 1 hour per business day (2 hours for Professional). Cancel any time – No long-term contract.
Recent WordPress Websites We’ve Fixed
“What are our clients saying about us?”
I had been using another WP support site for my small WordPress changes (new images, uploading products, adding blogs and general plugin and WP maintenance and fixes) for a few years. Recently they began to drop the ball with their service and time to complete jobs. So I began looking for a new solution. I came across WP EZI and am so happy I did. I have been using them for several months now and couldn’t be happier. Fast and efficient service and detailed notes on all jobs. I also love how I can just email through my changes.
Working with WP EZI has taken my WordPress site to the next level in terms of quality, design, and accessibility. They have helped me with many plugins to make my sales process easier and simpler. They have helped speed up my load times for the site and also improved my SEO rankings. I love simply emailing them for changes and they get done almost immediately. One thing that they did which really impressed me was set up custom rules for purchase amounts and it now works perfectly. Thanks guys 🙂
I can’t think of anything worse then logging in and updating my website. From uploading and setting up my images, text, blog posts and everything else. I simply didn’t want to do it. When I heard of WP EZI, I wasn’t sure how it would go. I can safely say it has been a great decision. Now i simply email them my desired changes and they get it done in a timely manner. I also like having them similar to an insurance policy. I know my site is in safe hands and wont stuff up again helping me make more money and save time.
We constantly are updating products, content and pages on our site and although we can do it ourselves if we want, it id good to have a team like WP EZI there. We just email them through the jobs and fixes, the work gets done. We save time, money and mucking around on the website. Super useful and much appreciated service. Highly recommended. Thanks Team 🙂
Frequently Asked Questions
Are you really available 24/7?
How long until my site is fixed?
That depends on the job. Small changes are generally done within 4- 8 hours. Larger jobs can take a day. We aim to provide same day turnaround.
What makes up a small change?
Small changes are “30 minutes or less” in time and are generally simple in nature. These would include things like installing a plugin, making changes to your header or sidebar or setting up redirects. It can also include adding text, changing an image, adding a page etc.
What are the limits?
Most people can submit a job per day. So if you submitted a job per day you would get around 30 jobs completed per month for 1 low monthly fee.
Do you build websites?
We do not build websites from scratch. There are plenty of people that do that. We are a support and maintenance company that works with existing websites to make changes, fixes and updates.
What happens once I sign up?
Once you sign up and your first months payment is processed. We will ask your for your WordPress Logins ( An Admin Account) and also your cPanel logins. Then we will securely save that in our CRM which makes up your client file. From there you can email us your jobs, submit it via our Facebook page, or from our live chat on the website. We will then get the job done. You will receive updates at each step of the way.
Do you offer hosting?
How do you provide unlimited changes to clients?
Will you support more then 1 website?
How do I cancel?
What is your billing process?
What types of payment do you accept?
What is your refund policy?
Where are you located?
Can I change my plan after sign up?
Of course! You can upgrade, downgrade, change and cancel your plan in any way you’d like. You’re not tied to a contract with us. You can change any aspect of your plan by simply letting us know.
About WP EZI
WordPress is the world’s most popular content management system and is used by millions of website owners. But it does causes headaches!
· Have you ever had a WordPress problem come up at the worst time?
· How often are you afraid to make a change / update to your site for fear of it breaking?
· Are your WordPress files or plugins out of date or are you scared to update them because it can break or ruin your website?
· Does your site need to load faster?
· Does it take too much time to update your site and wish you had someone doing it for you?
· Want someone who has your back 100% of the time
Imagine having a company that ensures your site will load fast, is SEO friendly, never breaks or has issues and is always up to date.
Imagine you have a team of professionals you can easily turn to 24/7 when you need to update content, images, site structure or simple text?
WP EZI is that solution. READ MORE…
Focus on your business. Let us take care of your WordPress website.
WP EZI is your personal WordPress support team. Just submit your request – no matter if it’s a fix or a development task, our team will take care of it quickly and easily.
We love WordPress and know it’s the best CMS platform in the world. By optimising your WordPress website to perform better, we know we are saving you time and money. We will make sure your site is performing better each month.
Our years of WordPress experience mean our trained WP experts can offer you the best local WordPress support service and website maintenance, the fastest turnaround times and the highest quality website design and development – all for an unbeatable, value-packed price.
WP EZI empowers businesses without worrying about WordPress. You get 24/7 access to the world’s best developers for maintenance, support & unlimited small jobs.
Contact us today to find out how we can help you!
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WordPress Help – Made EZI!
When it comes to running a business, small or large, time management is key. With an array of tasks that need completing, it’s easy to feel overwhelmed and out of depth; and who wants to spend all of their time behind a computer screen getting increasingly frustrated? Reclaim your work-life balance, and seek out a WordPress maintenance support service so you can do all the things you’d rather do and know that your site is in safe hands.
We offer help for WordPress business website owners.
Maintaining a WordPress website is a lot of work and one of the main reasons why so many end up forgotten about or undeveloped. If you need WordPress help to take tasks off your to-do list so you can focus your attention on other more important tasks, consider signing up for our WordPress maintenance and support services.
What’s on offer is a shift in responsibility and peace of mind. Our WordPress help service takes the tasks from your to do list and moves them to ours for a low monthly fee. Now you can do other great things with your time and never worry about your WordPress help again. We will take care of your site.
Check out our Plans today!